Parts Counter Sales Representative

Summary/Objective:           

This person will work in the parts counter, helping to identify truck parts to sell to customers in person and over the phone. They will provide excellent customer service and upselling of truck parts as well. 

Essential Functions:

·         Must consistently have excellent customer service experience.

·         Refer to electronic parts catalogues and parts manuals to identify the correct truck parts for specific make, model and year of truck.

·         Ability to locate the items from the warehouse and issue the parts and accessories to mechanics and to customers from the parts counter.

·         Must be able to locate availability of the parts if the dealer is out of stock.

·         Computer skills using ADP Dealer Management system and various OEM inventory catalogue programs preferred.

·         Required to frequently lift and / or move up to 50 lbs. and occasionally assist in lifting or moving up to 50 lbs. using upper body strength and mechanical lifting equipment.

·         Other duties as assigned. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly to stand and sit for prolonged periods of time.  The employee must have a full range of body movement including use of hands to finger, handle, or feel objects, computer equipment and peripherals, bending, reaching, crouching, laying prove and move head up down and side to side.  Must have command of all five senses; sight, hearing, touch, smell and taste.  Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.  These vision requirements in each area must be sufficient to shift in focus from computer screens to forms.  

Competencies

Product knowledge

Market knowledge

Self motivated, self-starter

Strong communication skills

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.   This position also requires travel.  The employee will experience normal travel and weather hazards.  Some overnight travel will be expected occasionally. 

Position Type Expected Hours of Work

This is a full-time position.  Days and hour of work are Monday through Friday with a potential Saturday rotation. 

Education and Experience

HS Diploma or GED Equivalent 

Additional Eligibility Requirements

One or more years’ experience in parts 

Equal Employment Policy

M&K Truck Centers hiring and employment practices are based on job qualifications, performance, and/or conduct without regard to race, color, religion, national origin, age, sex, marital status, height, weight, disability, genetic information, or any other legally protected status. 

At-Will Employment

All employees M&K are employees’ at-will and, as such, are free to resign at any time without reason.  The Company, likewise, retains the right to terminate an employee's employment at any time with or without reason or notice.  Nothing contained in the Employee Handbook, or any document provided to the employee is intended to be, nor should it be, construed as a guarantee that employment or any benefit will be continued for any period of time.  Any salary figures provided to an employee in annual or monthly terms are stated for the sake of convenience or to facilitate comparisons and are not intended and do not create an employment contract for any specific period of time.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change any time with or without notice.